All News

January 8, 2016

In January, Box announced product improvements in the web application. While no functionality is changing, the improvements will streamline the user experience and help you get work done more effectively.

These changes include:

Educational Technology Resources (ETS) is offering faculty, instructors and GSIs a chance to meet with groups across campus who support teaching.

  • Date: January 13, 2016
  • Time: 11:00am - 12:30pm
  • Place: Dwinelle 370 (Level F through Common Grounds Cafe)

Come anytime between 11:00 and 12:30 and to learn about the resources available to instructors, have your questions answered, and receive on-site support consultations. Light refreshments will be served.

January 6, 2016

A targeted phishing attempt occurred around 5:55AM using the subject line: "IMPORTANT TAX RETURN AVAILABLE". This message was sent to roughly 1600 bMail users. If you received this message, do not open or click on the embedded links. If you have already clicked on the links, please contact or call 510-664-9000 to update your password and Google Key immediately. 

January 5, 2016

Calendars are great for keeping track of what's next and to-dos are great for keeping track of what needs to get done. But we often manage them separately, so it's hard to see everything that’s going on and prioritize what's important.

Now people using the Google Calendar Android and iOS apps can create Reminders to keep track of their to-dos alongside their events. Here’s how it works:

Reminders help with the details:

December 17, 2015

December 15, 2015

Starting on January 5, 2016, individual users will no longer be able to send email through the CalMail SMTP server. This change is part of our completion to move from CalMail to Google Apps for Education that began in 2012. Impacted users will be contacted directly with instructions for making the switch.

November 24, 2015

Google Drive allows you to upload files, images, and videos so you can work on them anywhere and anytime. With this update, if you’re using the latest versions of Chrome or Firefox on the web, you can now drag a file from your desktop directly into Drive folders or subfolders.

Source: Google Apps Updates

November 18, 2015

Google+ has rolled out updates that make it easier to focus on the features our Apps customers find the most useful. There’s a new homestream to quickly browse through content, Communities that make it easy to safely share ideas and Collections that enable organizations to curate their work and keep it in one easy-to-find place. 
The fully redesigned homestream is built to be fast and simple. The new design makes it easier to use whether you’re at your desk browsing through posts or sharing an update on the go from a smaller mobile device screen. 

November 17, 2015

New to Box, or want a refresher on how to navigate the platform? Box now has a guided tour feature available to users. Click the "?" sign in the bottom right corner, and the Welcome to Box message will display. Click the "Learn more" button to begin the tour.

Box User Tour Available through Berkeley Box site

November 13, 2015

The bConnected team has been working with Google and other universities in response to reports of messages wrongly classified as SPAM. Based on our research, we’ve enabled an additional setting in bMail's (Google) routing configuration that is more compatible with our existing on-premise email systems. We believe this change will reduce the amount of mail being misidentified. We will continue to monitor the situation, and report additional findings to the user community.

In the meantime, here are a few recommended steps to take:

Box will be discontinuing support for Internet Explorer 8 (IE 8) on December 31, 2015. As of January 2016, Microsoft will no longer support updates for IE 8, meaning that Box users on this browser will have a poor experience because certain features will not work as expected. Moreover, Microsoft will stop issuing out security patches for IE 8 making the browser vulnerable.

In the latest version of the Google Sheets app for Android, users can now add new and reply to existing comments. In the newest Google Docs app for Android, they can now see comments and suggestions in Print Layout view—and then resolve, close, accept, or reject those comments and suggestions—making it simpler to move between their desktop and mobile devices.

Read more about enhanced commenting in Docs and Sheets 

November 11, 2015

Following the recent addition of the ability to request access to Drive files on Android, Google is making sharing on the go even easier with several new features in the Drive apps for Android and iOS.

Want to be the first to see new Box products? Sign up (link is external) to receive exclusive invites to participate in quick surveys, interviews, usability tests, and more. Help us shape the future of Box! Your feedback will only be used by the User Research team.

November 3, 2015

We invite UC Berkeley faculty, staff, students, and researchers to join us for a One IT Town Hall: Collaborating Across Campus. The event is scheduled for Thursday, November 19th from 9:30-11:30 a.m. in Dwinelle 370. Come learn about how the Educational Technology Services, Research IT, and bConnected teams are partnering to offer new services to help campus staff, faculty, and researchers better collaborate.

October 22, 2015

Starting November 2nd, Google+ profile names will be pulled from the CalNet directory preferred name section. Google+ profile names which do not match the CalNet directory will revert back to the preferred name in CalNet.

October 7, 2015

In 2003, in recognition of the growing threats posed by our use of the Internet for so much of what we do, the month of October was designated National Cyber Security Awareness Month (NCSAM). The reality is that no individual, business, or government entity is solely responsible for securing the Internet. We each have a role in securing our part of cyberspace, including the devices and networks we use. Individual actions have a collective impact, and when we use the Internet safely we make it more secure for everyone.

September 22, 2015

Check out what else IST Director Bill Allison has to say about Berkeley’s commitment to transparency in both Slate’s recent article: UC Berkeley Issues the First Ever University Transparency Report and also Inside Higher Ed's 

August 27, 2015

We’ve added bCourses, Box, and CalShare toGoogle App Launcher (the toolbar icon that makes it easy to switch between apps within Google).