News

March 31, 2020

We have received reports from individuals experiencing a service interruption with G Suite Marketplace apps, such as Zoom for G Suite and Asana for Gmail. The bConnected team has escalated the issue to Google Support. We will provide updates as available.

March 18, 2020

Google Hangouts Chat is a great way to stay connected with colleagues. This week we are adding several new features that make Chat even more useful while we’re all working from home. 

Chat features include:

February 4, 2020

Celebrate Love Data Week (LDW) by joining us for a series of events from February 10 through February 14, 2020.
Love Data Week 2020

January 13, 2020

When you open a Google Calendar invite in Gmail, you’ll see a new “More Options” dropdown menu, allowing you to propose a new time for the meeting or add a note to your RSVP. Selecting either option will open the respective event section in calendar.google.com, where you can make those updates directly.

You can now attach emails to other emails in Gmail without downloading them first. This is useful for situations where attaching emails makes more sense than forwarding separate emails, like wanting to forward multiple messages related to a single topic. With this new functionality, you can do exactly that. Sending emails as attachments allows you to write a summary email message to your recipients, and attach the set of supporting emails that recipients can directly open in their mail client. 

January 6, 2020

Google has made a slight change to where you can find rooms and resources in a Google Calendar event. When looking to see what rooms or resources have been booked for an event, you’ll now see this information in the guest list and no longer in the location field.

December 20, 2019

bConnected staff will respond to any critical problems throughout the holiday curtailment period. End user support will be available through the ITCS Service Desk on all non-holiday dates to assist campus units via phone, email, or online. 

November 12, 2019

What’s changing

We’re adding the ability for users to embed MP3 and WAV audio files from Drive into Slides.

September 16, 2019

G Suite Updates Blog

Google is revamping the feature in Google Calendar that helps you let colleagues know when it’s best to work with you. The updates to the Working Hours feature include:

G Suite Updates Blog

Now, when you have an Out of office (OOO) entry on your calendar, a notice of that OOO status will appear in bMail and Hangouts Chat when people try to contact you.

In bMail, we’ll show a banner about the recipient being out of office and when they’ll be back in the email compose window.

September 12, 2019

All Box services are now restored. 

https://status.box.com/

There is a global outage for Box.com, which impacts UC Berkeley Box accounts. If you try to access the Box webapp you will see a 502 response. Box engineers are working to resolve the issue.

Please check https://status.box.com/ for up-to-date information.

September 10, 2019

Quick launch summary 

It’s now easier for users of assistive technologies, like screen readers and Braille displays, to keep track of real-time updates made by collaborators in a document. With live edits, you can view a periodically updated summary of collaborator changes in a convenient sidebar. In Google Docs we believe that collaboration works best when it works for everyone.

August 22, 2019

You can now fill out structured PDF forms within the Google Drive app on Android and iOS devices. You’ll be able to complete text fields, select options from a dropdown menu, and select checkboxes or radio buttons. After filling out the form, you can save your edits as a new revision of the document, or save a copy.

This feature makes it quicker and easier to complete business invoices, event registrations, tax forms and other types of simple forms. This eliminates the need to print, fill-in by hand, and re-upload the document, saving you time.

July 26, 2019

A change was made to correctly sync CalNet Directory information to bConnected Google accounts, which impacted less than 5% of accounts. If your name no longer appears in your bMail account the way you wish for it to look, please update your name in directory.berkeley.edu. We apologize for any inconvenience this may cause. 

July 10, 2019

Google is making it easier for you to identify which Google account is active when opening and contributing to Docs, Sheets, and Slides files. When you’re logged into multiple accounts, like switching between your work and personal accounts, it can sometimes be confusing to determine which account is active when opening and collaborating on a Doc, Sheet, or Slide. 

June 18, 2019

The problems with Google Calendar and Hangouts Meet have been resolved. 

Google is investigating reports of issues with both Google Calendar and Hangouts Meet. Please check the G Suite Status Dashboard for up-to-date information. 

June 10, 2019

Google has announced the “Team Drives” feature of Google Drive will be renamed to “shared drives.” This change does not impact functionality; it is simply a name change. You can expect to see the name changes in bConnected Drive accounts over the next week or two. 

Learn more at the G Suite Learning Center

May 20, 2019

Google has just launched a new version of the G Suite Learning CenterThis completely redesigned site features 300+ guides and customer-friendly enhancements.