To know how much space you are using, go to https://drive.google.com/drive/quota. Your storage usage includes your email, Google Photos, and Drive.
Prevent loss of data or files!
To prevent any unintended loss of your institutional data, we urge you to review the content stored in your Google Drive. Identify any critical documents and follow the steps outlined...
This is a limitation imposed by Google, so we cannot change this setting. Instead, you need to use Google Takeout, Google Takeout Transfer, or vaultme.com to transfer your content to your personal account. You can also manually download your...
If you want to try moving your content yourself, we recommend using Google Drive for Desktop. This video explains the process. Keep in mind that you will still need to download all native Google files (docs, sheets, slides, etc) manually via Google Drive in the browser so that they are converted to usable Microsoft Office documents. Native Google Drive files cannot be downloaded via Drive for Desktop.
You can also consider using VaultMe instead. It is guaranteed to work and has a dedicated support team. You can...
Unfortunately, if you are moving more than a small amount of data, it has a higher chance of failure. Since Google doesn't directly support Takeout Transfer, we recommend using VaultMe instead. It is guaranteed to work and has a dedicated support team. You can learn more about VaultMe here - https://www.vaultme.com/edu/ucberkeley
Please review Leaving UC Berkeley and Graduating? Prevent Google Drive Content Loss to take the necessary steps to ensure you have retained any personal information you require and that you have properly transferred any data to others as appropriate. If you take no action, your account will be disabled and eventually deleted.
If you need any assistance with Google Workspace including reduction techniques, reclaiming ownership of a large number of files, general storage questions, or what you should do next, please contact us.
Changes to Berkeley’s Alumni Email Service Announced On Mar 6, 2024, alumni who have an active @berkeley.edu Google account were sent the following notification about the changes coming to email services they receive as a Berkeley alum including the steps they will need to take to retain uninterrupted access to their @berkeley.edu Google account.
Rarely, a connected app stores data in a “hidden” location within your Google Drive. You can check for these apps by visiting https://drive.google.com/drive/u/0/settings . If you see anything that looks like it might be holding data you can use the dropdown “OPTIONS” menu on the right to “Delete hidden app data”. Make sure you don’t need the data before choosing this option. After doing so, you should see your storage decrease within a few hours.
Sometimes it can take up to 72 hours for Google to update your storage usage statistics. If it still hasn’t updated in a couple of days, please let us know and we will investigate.
