Box Service Changes

Box has announced they are changing their pricing model for educational institutions, which dramatically increases the price of the contract offered to UC Berkeley. The new model also ends unlimited storage for all accounts. UC Berkeley will be transitioning to this new pricing and storage model between now and April 2023. 

Town Halls

Please join us for monthly virtual town halls discussing these changes:

  • Wednesday, November 18, 1-2pm
  • Wednesday, December 16, 1-2pm
  • ...and on the third Wednesday of every month from 1-2pm.

See this document for joining instructions.

Project updates mailing list

We have created an announcement mailing list, for anyone interested in keeping up to date with the Box Service Changes project. Any current member of the UC Berkeley community can subscribe by:

Presentations and Updates

(In reverse-chronological order, UC Berkeley login required)

Frequently Asked Questions

Why is the Berkeley Box service changing?

Box is dramatically increasing prices for educational institutions, and will no longer offer unlimited storage to customers. Due to this change, UC Berkeley (along with many other higher education institutions) will need to dramatically scale back our usage of Box. We will be working with the campus community, especially the users with the most data stored on Box, to find or design alternative solutions. 


What do I need to do now?


  1. Clean up: Delete any files or folders that you are confident you no longer need from Box. 

  2. Empty your Box Trash: Deleted files in Box are moved to the Box Trash. Just like on your computer, you need to empty trash in order for the files to be fully deleted. If you don’t need the files in your Box Trash, please empty it.

Don’t do

Don't start moving now. The team is hard at work to identify the best options and strategies for our transition from Box. Later this year, we will provide a set of recommendations and support options.

What’s the project plan?

The UC Berkeley Box Transition team will work to make the change as seamless as possible for the campus community. This is the tentative high-level plan for the next three years. This plan will change as the project progresses. 

Year 1: March 2020-March 2021

  • Discovery Phase

    • Understand how people are using Box;

    • Conduct outreach with those most heavily impacted by the change; 

    • Host webinars to explain changes and answer questions;

  • Quick wins to limit growth and reduce usage

    • Re-implement 50GB quotas on Box usage for most accounts. Accounts with more than 50GB stored will be grandfathered in for additional storage until later time. 

    • Conduct cleanup of expired and ineligible accounts

  • Early adopter migrations

    • Explore migration options and new services with early adopters and users with high usage.

    • Provide initial recommendations for alternative solutions based on use case

Year 2: April 2021-March 2022

  • Focus on migration of as many Box users as possible to the solutions identified in year 1.

Year 3: April 2022-March 2023

  • Finish migration of Box users to alternative solutions

  • Examine possibilities for continued use of Box services on campus, perhaps as a recharge-based service for scaled back population