Getting Help
If you need any assistance with Google Workspace including reduction techniques, reclaiming ownership of a large number of files, general storage questions, or what you should do next, please contact us.
Faculty, Staff, and Alumni: https://technology.berkeley.edu/contact-us
Students: https://studenttech.berkeley.edu/techsupport
If your department would like us to present information about the project, or provide a workshop to help develop your content storage strategy, please email us. We'd be happy to work with you!
Drop-in/Office Hours
We're offering office hours and demos! If you'd like to chat about your situation or would like to learn more about how to prevent data loss, please join our Zoom Room (Zoom authentication is required) at the following days/times. (Additional dates coming soon!)
- Wednesday, October 23th, 3:00pm - 4:00pm - Join the Zoom Room (requires Zoom authentication)
You will enter the waiting room when you join. Please wait there until we're free to chat with you. When you join, please let us know your affiliation.
Workshops
Using Google Shared Drives for Effective File Sharing, Collaboration and Data Loss Prevention
The New Professionals Network, in partnership with Berkeley bConnected, invites you to Using Google Shared Drives for Effective File Sharing, Collaboration and Data Loss Prevention, a Zoom webinar on Tuesday, September 10th at 2 p.m. This session is open to all Berkeley faculty and staff, to assist in the effort to reduce and redistribute Berkeley's digital storage in order to mitigate the impact of Google’s change in storage costs for higher education.
When: Tuesday, September 10th at 2:00 pm
What: Zoom webinar (open to all Berkeley faculty and staff)
Registration required: Visit this link to register with your UCB account
Topics covered:
- Preventing data loss when your team members or former students change or leave
- When to use My Drive vs. Shared Drives vs. Shared with Me
- Moving content from an individual account to a Shared Drive
- Understanding Shared Drive membership roles and permissions
- Best practices for external collaboration
Consultations
Please consider attending one of the Drop-in/Office Hours or Workshops listed above. If you feel you need additional help, you can schedule a consultation using one of the links below. If you cannot find a time that works for you, please contact https://technology.berkeley.edu/contact-us.
Additional Workshops
The bConnected team is available to lead any of the following workshops for your department/unit/team. Please email google-storage-project@berkeley.edu with any questions or to schedule a custom workshop for your group.
Google Drive demystified: My Drive, Shared Drives, and Shared with me
- Understand the three distinct locations in Google Drive and when to use each one
- Understand how permissions work differently in each Drive location
- Utilize Drive settings and features to support your workflow, considering best practices
Using Box to collaborate using Google and Microsoft documents
- Use a SPA or your individual account to set up a folder structure in Box
- Utilize the seven layers of permissions offered in Box
- Create, edit, and share Google Docs and Microsoft documents directly from within Box
Departmental/unit content management strategy and best practices
- Work with your colleagues to take a complete inventory of your shared content and data
- Utilize an ideation method to organize your data and define your organizational plan
- Define a strategy, based on best practices, for your department to reorganize and move its data/content and articulate standard operating procedures for onboarding and offboarding
Managing and clearing out email
- Bulk delete email based upon complex search criteria
- Use Labels and Filters to organize and clean up your email
- Establish ongoing processes that work for you to keep your email managed using best practices