Box Quota FAQs

  1. How much storage am I allowed on Box? 
    For all Berkeley faculty, staff, and students, the following quotas apply: 
    Individual Accounts: 50GB 
    Special Purpose Accounts (SPAs): 500GB 
  2. How do I check how much storage I’m using in Box?
    To see the usage in your Box account, go to, then scroll down to "Account Details" and look for "Storage Used". To see the usage in a SPA, log into Google or Box as that SPA, and then follow the links above.
  3. What is a SPA and how do I know if I have one? 
    Special Purpose Accounts, or SPAs, are CalNet IDs that can be shared by multiple users for collaborative purposes. To view a list of SPAs you belong to, visit
  4. How do I create a SPA-owned Box account?
    To create a SPA owned Box account, you will first need to create a SPA and then use that account to create the associated Box account. Create a SPA first, then create a Box account while logged in with the SPA.
  5. What kind of data is appropriate to be stored in Box?
    Box is approved for active files and content. Box should not be used for the purposes of backing up or archiving your data.
  6. My data is appropriate to be stored in Box. How can I request a storage quota increase - both individual accounts and SPAs?
    We want to work with you if you have needs for storage in Box beyond the quota limits. First, please make sure you’ve followed the storage recommendations found here. If you need to request additional storage, please contact us.
  7. How do I transfer data from one Box account to another?
    You can transfer files/folder ownership between Box accounts by following these instructions.
    Scroll down to the section "In Box, how do I transfer ownership of content to an organizational or group Box account?" and follow those steps to transfer files in your individual Box account into either SPA accounts.
    The top level account will be the owner of all the folders and files that are nested below, where usage is calculated against the owner account’s quota.
  8. Box seems to be miscalculating my total storage used. It looks like I’m using more storage than I really am and it’s putting me over my quota. What should I do? 
    Box is aware of this issue. For now, please submit a support ticket with the Service Desk so we can ask Box to recalculate your storage on your behalf.